Our Policies

7 Days Hassle-Free Returns

Your satisfaction is our priority. We offer a comprehensive 7-day return and exchange policy to ensure you're completely happy with your purchase. Whether it's a size issue, color preference, or quality concern, we're here to make it right.

What Can Be Returned:

• All clothing items in unworn, unwashed condition with original tags
• Items with manufacturing defects (full refund + return shipping covered)
• Wrong size or color received (exchange or refund available)
• Damaged items during shipping (immediate replacement)

Return Conditions:

• Items must be in original condition with all tags attached
• Original packaging and invoice must be included
• Return initiated within 7 days of delivery
• Items should be free from stains, odors, or damage
• Custom or personalized items are non-returnable

Easy Return Process:

1. Visit "My Orders" in your account dashboard
2. Select the item you wish to return/exchange
3. Choose return reason and preferred resolution
4. Schedule free pickup or print prepaid return label
5. Pack securely with original packaging and invoice
6. Hand over to our pickup partner or drop at courier center

Fast & Secure Delivery Across India

We partner with leading courier services to ensure your orders reach you safely and on time. All packages are carefully packed and tracked from dispatch to delivery.

Delivery Options:

Delivery Coverage:

• Metro Cities: Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad - 1-3 days
• Tier 1 Cities: Pune, Ahmedabad, Jaipur, Lucknow, Kanpur - 2-4 days
• Tier 2/3 Cities: All other locations - 3-7 days
• Remote Areas: May require additional 1-2 days

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect:

• Name, email, and contact information
• Shipping and billing addresses
• Payment information (processed securely)
• Order history and preferences

How We Use Your Information:

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Improve our products and services
• Send promotional offers (with your consent)

Data Security:

We use industry-standard security measures to protect your personal information. Your data is encrypted and stored securely.

Terms & Conditions

By accessing and using the Aarav Clothing and Business Solutions website, you accept and agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

Account & User Responsibilities:

• You must be at least 18 years old to create an account and make purchases
• Provide accurate, current, and complete information during registration
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• You are responsible for all activities under your account

Product Information & Pricing:

• Product images are representative; actual colors may vary due to screen settings
• We strive for accuracy but reserve the right to correct pricing errors
• Product availability is subject to stock and may change without notice
• All prices are in Indian Rupees (INR) and include applicable taxes
• Promotional offers are time-limited and subject to terms

Order & Payment Terms:

• Orders are subject to acceptance and product availability
• We reserve the right to cancel orders for any reason
• Payment must be completed before order processing
• Failed payments may result in order cancellation

Intellectual Property:

• All website content, designs, and trademarks belong to Aarav Clothing and Business Solutions
• Unauthorized use of our content is strictly prohibited
• Product designs and patterns are proprietary

Limitation of Liability:

Aarav Clothing and Business Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, except as required by applicable law.